SHIPPING

 

RENTER SHIPPING INFORMATION
Instruments usually go out within three business days even during our busy season in August-October, though we do our best to ship them sooner. All orders within the continental US are shipped UPS or USPS unless otherwise requested. Those needing specific information about any aspect of shipping are welcome to call us at (847)970 3797.

GENERAL INFORMATION

Not only are our prices for strings, books, accessories, etc. competitive with those of much larger companies, but we pride ourselves on the speed with which we process orders. If ordered before 12PM CT on a weekday, most Standard orders for in-stock items (excepting instruments) will normally be shipped out that same day, or the next business day at the latest. Sales and rental instruments may require 3-5 business days to prepare before shipping, though we do our best to ship them out sooner. Standard orders ship via USPS (Post Office) or UPS Ground.

 

RUSH SHIPPING

Please note that UPS does not deliver on Saturday or Sunday; a UPS Next Day Air order placed on Friday will arrive on Monday, and a 2nd Day Air order placed on Friday will arrive on Tuesday.